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Terms of service
TERMS AND CONDITIONS OF PURCHASE
1. INFORMATION
1.1 Information
Olioserrano.it (or olioserrano.com) ("the Site") is the official site of Olio Serrano, a brand owned by Bontà Serrane SaS, a company selling products retail food. Through the Site, the User can search for information about the brand, search and purchase products online.
2. CONTENTS
2.1 User Provided Content
Users are responsible for their own and third-party data and content that they share on the Site, by uploading them, inserting content or in any other way. Users release the Owner from any liability in relation to the unlawful dissemination of third party content or the use of the Site, in ways that are contrary to the law.
The Owner does not carry out any type of moderation of the contents published by the User or by third parties, but undertakes to intervene in the face of reports from Users or orders issued by public authorities in relation to content deemed offensive or illegal.
2.1.1 Rights to content provided by Users
The only rights granted to the Owner in relation to the content provided by Users are those necessary for the operation and maintenance of the Site.
2.2 Content provided by third parties < / p>
The Owner does not carry out any preventive moderation on the contents or links provided by third parties shown on the Site. The Owner is not responsible for such contents and their accessibility.
3. USER ACCOUNT
3.1 Registration
In order to use the Site or part of it, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy and these general conditions. The User has the duty to guard and keep his access credentials confidential.
3.2 Deleting and terminating User accounts < / em>
Registered Users can deactivate their accounts, request their deletion or stop using the Service at any time, through the website interface or by contacting the Owner directly.
The Owner, in case of violation of these Terms, reserves the right to suspend or close the User's account at any time and without notice.
4. PURCHASE
4.1 Purchase procedure < / p>
Each order sent constitutes an offer to purchase the products. Orders are subject to availability and the owner's discretionary acceptance.
The User must select the products and check out, after carefully checking and possibly modifying the information contained in the order summary. The order is made by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form.
The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract takes place when the Order Confirmation is sent by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by communicating to the User within 20 days of purchase, to the email address associated with his purchase, of any unavailability of ano or more of the products purchased. In this case, the Owner will refund the price and shipping costs incurred by the User.
4.2 Product availability
The prices, descriptions or availability of the products displayed are subject to change without notice. The photos inserted are indicative and do not constitute a guarantee of the quality of the products.
Furthermore, the images and colors of the products offered for sale may vary from the real ones due to the browser and monitor used.
4.3 Order Execution < / p>
The Order is executed within the terms specified in the summary page and in the Order Confirmation email, subject to the availability of the ordered product.
The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.
4. DELIVERY AND RIGHT OF WITHDRAWAL
4.1 Delivery
Deliveries are made during normal business hours to the address indicated by the User and in the manner specified in the order summary.
If the packaging is visibly damaged, at the time of delivery the following must be added: "Signature with reservation". Claims for damaged packages will not be accepted if at the time of delivery the wording: “Signature with reservation” has not been made.
In case of failure to collect within the deadline set by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. In case of purchase with the "Free Shipping" formula, the Owner will refund the price of the products less the cost of shipping. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage that may have occurred to the Products after delivery to the carrier, where the latter has been chosen and appointed by the User or for delays in delivery attributable to the latter.
4.2 Right of withdrawal
In accordance with art. 59, lett. d) and e) of the Consumer Code Legislative Decree 205/06 the right of withdrawal is excluded for food products delivered on a regular basis as the characteristics and qualities of these types of products are subject to alteration also as a result of inappropriate storage after delivery.
The goods for sale on olioserrano.it and olioserrano.com are foodstuffs supplied in sealed containers which risk deteriorating and expiring. For hygienic reasons connected to health, therefore, it is not possible to exercise the right of withdrawal.
Reference standard:
Reasons for exclusion of the right of withdrawal in favor of Consumers
(Article 10 of the general conditions of online sale)
10.1. The Consumer Code, in articles 52 and following, allows the Consumer to exercise the right of withdrawal from the contract, without specifying the reason, within fourteen days from the date of receipt of the Products.
10.2. However, the exercise of the aforementioned right must be excluded in relation to the following assumptions established by letters d) and e) of Article 59 of the aforementioned Consumer Code:
d) the supply of goods which are liable to deteriorate or expire rapidly;
e) the supply of sealed goods that do not lend themselves to being returned for hygienic reasons or related to health protection and have been opened after delivery, which occurs, in the case of the Site , for all Products offered for sale.
10.3. In the cases under 10.2.d) and under 10.2.e), the aforementioned exercise is excluded in order to avoid the occurrence of events related to the alteration, damage, manipulation, inadequate storage or in any case not compliant with the characteristics of the Products, which could constitute, even indirectly, risk and / or threat to health and food safety.
5. THE SERVICE
The Service is provided by the Owner "as is", without any express or implied guarantee as to its accuracy or availability.
5.1 Service Interruption
The Owner reserves the right to add, remove features or features or suspend or completely interrupt the provision of the Service, both temporarily and definitively. In the event of a definitive interruption, the Data Controller will act as possible to allow Users to collect their information hosted by the Data Controller.
5.2 Resale of the Service
Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site and its Services without the express permission of the Owner, guaranteed directly or through a specific resale program.
5.3 Indemnity
The User undertakes to keep the Owner harmless (as well as any companies controlled or affiliated by the same, its representatives, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend oneself in court, which should arise in the face of damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these conditions of service .
5.4 Usage not allowed
The Service must be used as established in the Terms.
Users cannot:
• reverse engineer, decompile, disassemble, modify or create derivative works based on the Site or any portion of it;
• bypass the computer systems used by the Site to protect the content accessible through it;
• copy, store, modify, change, prepare derivative works or alter in any way any of the content provided by the Site;
• use any robot, spider, search and / or site retrieval application, or any other device, process or automatic means to access, retrieve, scrap or index any portion of the Site or its contents;
• rent, license or sublicense the Site, the account or parts of them;
• defame, offend, harass, engage in threatening practices, threaten or otherwise violate the rights (such as the right to privacy and publicity) of others;
• disseminate or publish illegal, obscene, illegitimate, defamatory or inappropriate content;
• use the Site in any other improper way that violates these Terms.
6. PROCESSING OF PERSONAL DATA
For information on the use of personal data, Users must refer to the Data Controller's privacy policy.
7. INTELLECTUAL PROPERTY
All trademarks of the Application, figurative or nominative, and all other signs, trade names, service marks, word marks, denominations & nbsp; The commercial, illustrations, images, logos that appear regarding Olio Serrano and Bontà Serrane SaS are and remain the exclusive property of the Owner or its licensors and are protected by the laws in force on trademarks and related international treaties.
8. AGREEMENT
8.1 Owner of the Siteand related services
Goodness Serrane SaS
Via Vittoria, 6
71010 Serracapriola FG - Italy
VAT number: & nbsp; 04389550718
PEC: & nbsp; olioserrano@pec.it
9.2 Age requirements < / p>
Users declare to be of age according to the legislation applicable to them. Minors may use the Site only with the assistance of a parent or guardian. Under no circumstances may children under the age of 13 use the Site.
9.3 Disclaimer
The User expressly exempts and relieves the Owner from any liability, within the limits permitted by applicable legislation, in relation to any damages or claims of any kind and kind of their own and / or third parties including direct, indirect, punitive, incidental, special damages, damages deriving from lost profits, lost revenues, loss of data or replacement costs deriving from or otherwise connected with this agreement.
9.4 Changes to these Terms < / p>
The Owner reserves the right to make changes to the Terms at any time, giving notice to the User by posting it on the Site.
The User who continues to use the Site after the publication of the changes accepts the new Terms without reserve.
9.5 Transfer of the contract
The Owner reserves the right to transfer, assign, arrange by novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the User's rights provided herein are not affected .
The User may not assign or transfer in any way their rights or obligations under the Terms without the written authorization of the Owner.
9.6 Communications
All communications relating to the Site must be sent using the contact information indicated in the Agreement.
9.7 Ineffectiveness and partial nullity < / p>
Should any clause of the Terms prove to be null, invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected by this and will remain fully effective.
9.8 Applicable law and competent court
These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where registered office of the Data Controller. The exclusive forum of the consumer is an exception, if the law so provides.