Privacy policy

INFORMATION ON DATA PROCESSING

PERSONAL

Effective March 08 & nbsp; 2022
This document describes how your personal data will be collected, used and shared when you visit or make a purchase on https://olioserrano.it or https://olioserrano.com (the "Site") as required by regulation no. 2016/679 (GDPR) of the European Commission.

1. PERSONAL INFORMATION COLLECTED

1.1 Device Data:
When you visit the Site, we automatically collect certain information about your navigation device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Furthermore, during your navigation on the site, we collect information about the
pages and products you view, which sites or pages directed you to the Site, and information on how you interact with the Site. We call this automatically collected information "Device Data".
We collect Device Data using the following technologies:

1.1.1 Cookies
“Cookies” are small files that are stored on your device, and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
Browsing our site the following cookies may be stored:

Shopify: & nbsp; Cookies of Shopify allow you to browse the Site, use its & nbsp; functionality and access to secure areas (the use of these cookies is essential for the functioning of the site). In addition, Shopify may store Cookies on your device to collect information on how to use our site for reporting and analysis purposes. For detailed information about Shopify cookies visit https://www.shopify.com/legal/cookies.

Google Analytics: & nbsp; I Google Analytics cookies help us measure how you interact with our site and its contents. These "Cookies" remember what you did on the previous pages and how you interacted with the Site. For more information on Google Analytics, visit the Google information page. For instructions on how to disable / anonymize Google Analytics, see below.

1.1.2 Log files
The "Log" files track the actions on the Site, and collect data, including your IP address, browser type, Internet Service Provider, entry and exit pages, and times when all this happens.

1.1.2 Web beacons, tags and pixels
“Web beacons,” “tags,” and “pixels” are electronic files used to store information on how you browse the site.
On our site you may encounter the following "Web beacons":
Facebook Pixel: A snippet of code that allows you to measure advertising campaigns, optimize them and define their audience.
Google Analytics: A Google Web Analytics service that allows you to analyze detailed statistics on visitors to a website.

1.2 Order Data:
When you make a purchase or purchase attempt through the Site, we collect certain information, including your first and last name, billing address, shipping address, payment information (including credit card), e-mail address and telephone number. We refer to this information as "Order Information".
For Personal Data, in this document, we refer to both Device Data and Order Data.

2. HOW DO WE USE YOUR PERSONAL DATA?

2.1 Device Data
We use the collected Device Data to:
• Help us prevent potential risks and fraud (particularly, your IP address);
• Improve and optimize our Site (for example, generating reports on how users navigate and interact with the site, and to measure the effectiveness of our advertising campaigns);
• Show you advertisements or communications that we think may interest you;

2.2 Order Data
We use the Order Data collected to:
• Manage orders placed through the Site (including the processing of your payment, shipping, billing and / or order confirmation information)
• Communicate with you;
• Monitor orders for potential risk or fraud;
• When in line with the preferences you have shared with us, provide you with information or advertising relating to
our products or services;
• Provide you with assistance and respond to your requests and comments;
• Create and manage user accounts created by you;
• Invite you to participate in market research;
• Identify your products and preferences.

3. SHARING OF YOUR PERSONAL DATA

In order to provide you with the service and access to the Site, we share your Personal Data with the following third party service providers to help us use and manage them:

Shopify: & nbsp; We use Shopify as a platform for our online store - To learn more about how Shopify uses your personal data visit this link: https://www.shopify.com/legal/privacy.

Google Analytics: & nbsp; We use Google Analytics to help us understand how users use our Site - To learn more about how Google uses your Personal Data, visit this link: https://www.google.com/intl/en/policies/privacy/. You can also prevent Google Analytics from tracking you via this link: & nbsp; https://tools.google.com/dlpage/gaoptout.

Freight Transport Companies: & nbsp; We share with freight companies only the Personal Data necessary for the safe delivery of your order. We do not share any other type of data with these companies.

E-mail Marketing Services: & nbsp; < / span> We may use e-mail marketing services to send you newsletters, and to do so, we need to share your information with them.
The data shared with these third party services will be used exclusively for the services, and will not be shared with external parties.

Finally, we may share your Personal Data to comply with legal obligations, or in the interest of the public, and to protect our rights.

4. BEHAVIORAL ADVERTISING

As described above, we may use your Personal Data to provide you with targeted advertisements or communications that we think may be of interest to you.

To learn more about how targeted advertising works, you can visit the education page of the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/understanding- online-advertising / how-does-it-work.

You can also prevent your tracking via the following links:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also prevent the tracking of some services by visiting the Digital Advertising Alliance portal at http://optout.aboutads.info/.

5. DO NOT TRACK

Please note that we do not alter the data collection and use practices of our Site when we receive the “DO NOT TRACK” signal from your browser.

6. YOUR RIGHTS

If you are a resident of the European Union, you have the right to request access, correction, updating and deletion of your Personal Data. In case you want to exercise these rights, contact us utilusing the information contained in the "Contact Us" section of this document.
If you are a resident of the European Union, we inform you that we process your information to fulfill contracts we may have with you (for example if you place an order through our Site), or to pursue our legitimate interests mentioned above.
Furthermore, we inform you that your Personal Data will be transferred outside Europe, in particular Canada and the United States.

7. DURATION OF TREATMENT

Your Personal Data will be stored in our archives until you ask us to delete them.

8. CHANGES

We may update this document to reflect changes in our data management practices or for other operational, legal or regulatory reasons. We invite you to consult this document periodically in order to stay updated.

9. CONTACT US

For more information about our Personal Data processing practices, if you have any questions or would like to make a complaint, contact us by e-mail at: & nbsp; it@olioserrano.com
Or by letter to the following address:
Serrane SaS goodness
Via Vittoria, 6
71010 Serracapriola FG - Italy
VAT number: & nbsp; 04389550718
PEC: & nbsp; olioserrano@pec.it < / span>